Privacy Policy

Introduction

Squiduouzol is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online tutoring services and visit our website squiduouzol.ddd. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for our tutoring services, including your name, email address, phone number, billing information, and any other information you choose to provide. We also collect information about your learning preferences, goals, and progress throughout your tutoring sessions.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information helps us understand how our services are being used and improve the user experience.

Session Information

During online tutoring sessions, we may record session data including video, audio, chat logs, and shared materials for quality assurance, tutor training, and to help track your learning progress. You will be notified before any session recording takes place.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our tutoring services. Specifically, we use your information to:

Schedule and conduct tutoring sessions, match you with appropriate tutors based on your learning needs and preferences, process payments and manage your account, communicate with you about your sessions, updates, and promotional offers, personalize your learning experience and track your progress, respond to your inquiries and provide customer support, analyze usage patterns to improve our platform and services, comply with legal obligations and protect our rights and the rights of our users.

Legal Basis for Processing

Under the General Data Protection Regulation, we process your personal data based on the following legal grounds: performance of a contract when providing tutoring services to you, legitimate interests in operating and improving our business, compliance with legal obligations, and your consent for specific processing activities such as marketing communications.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With tutors assigned to your sessions to facilitate effective instruction, with service providers who assist us in operating our platform, processing payments, and delivering services, with law enforcement or regulatory authorities when required by law or to protect our rights, in connection with a business transfer such as a merger, acquisition, or sale of assets, and with your consent or at your direction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it. Session recordings and learning materials are typically retained for up to two years unless you request earlier deletion.

Your Rights

Under data protection laws, you have the following rights regarding your personal information:

The right to access your personal data and receive a copy of it, the right to rectify inaccurate or incomplete personal data, the right to erasure of your personal data in certain circumstances, the right to restrict processing of your personal data, the right to data portability to transfer your data to another service, the right to object to processing based on legitimate interests, and the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month.

Children's Privacy

Our services may be used by minors under the age of 18 with parental consent. We require parents or legal guardians to create accounts and manage their children's tutoring sessions. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Ireland, including countries that may not have the same level of data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Marketing Communications

With your consent, we may send you promotional emails about new courses, special offers, and other information we think you may find interesting. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on our website and updating the date at the top of this policy. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@squiduouzol.world

Phone: +353 87 495 3496

Address: 21 Oakfield Grove, Blanchardstown, Dublin 13, Ireland

We are committed to working with you to obtain a fair resolution of any privacy concerns.